Shipping Policy

Last Updated, January 20, 2026

Thank you for shopping with Ellitee Skincare LLP. We are committed to delivering your order safely and on time. Please read our shipping policy below for complete details.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation and shipping confirmation email with tracking details once your order is dispatched.

Shipping Time

  • Estimated delivery time: 3–7 business days depending on your location.
  • Delivery timelines may vary due to:
    • Remote locations
    • Weather conditions
    • Courier partner delays

Shipping Charges

  • Free shipping on orders of ₹500 or more
  • A standard shipping fee of ₹40 applies to orders below ₹500
  • Cash on Delivery (COD) is available; any COD charge is shown at checkout before you place the order

Shipping Coverage

We currently ship across India.

For international shipping requests, please contact us at care@ellitee.com.

Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS.
  • You can track your order in real-time using the provided link.

Delays & Issues

While we aim for timely delivery, delays may occur due to unforeseen circumstances. In such cases:

  • We will keep you informed via email or SMS
  • You may contact our support team for assistance

Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are correct.
  • If a delivery fails due to incorrect details, re-shipping charges may apply.

Customer Support

For any shipping-related queries, feel free to reach out to us:

📧 Email: care@ellitee.com

📞 Phone: +91 9510514689

Ellitee Skincare LLP
403, Shiven Shoppers,
Adajan, Surat – 395009,
Gujarat, India