Shipping Policy
Last Updated, January 20, 2026
Thank you for shopping with Ellitee Skincare LLP. We are committed to delivering your order safely and on time. Please read our shipping policy below for complete details.
Order Processing
- All orders are processed within after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation and shipping confirmation email with tracking details once your order is dispatched.
Shipping Time
- Estimated delivery time: 3–7 business days depending on your location.
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Delivery timelines may vary due to:
- Remote locations
- Weather conditions
- Courier partner delays
Shipping Charges
- Free shipping on all prepaid orders above ₹[Insert Amount]
- A standard shipping fee of ₹[Insert Amount] may apply on orders below this value
- Cash on Delivery (COD) charges (if applicable): ₹[Insert Amount]
Shipping Coverage
We currently ship across India.
For international shipping requests, please contact us at care@ellitee.com.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order in real-time using the provided link.
Delays & Issues
While we aim for timely delivery, delays may occur due to unforeseen circumstances. In such cases:
- We will keep you informed via email or SMS
- You may contact our support team for assistance
Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are correct.
- If a delivery fails due to incorrect details, re-shipping charges may apply.
Customer Support
For any shipping-related queries, feel free to reach out to us:
📧 Email: care@ellitee.com
📞 Phone: +91 9510514689
Ellitee Skincare LLP
403, Shiven Shoppers,
Adajan, Surat – 395009,
Gujarat, India